We respect and protect the privacy of all our users and customers. This Privacy Policy explains how we collect, use, store, transfer, and safeguard your personal information.
我們尊重並保護所有使用者與客戶的隱私。本隱私權政策將說明我們如何收集、使用、存儲、傳輸及保護您的個人資訊。
Order Information: Name, phone number, email address, shipping address, invoice details, purchased items, and payment information (note: some payment data is processed by third-party payment providers; we do not store complete card numbers on our servers).
**訂單資訊:**姓名、電話、電子郵件地址、收貨地址、發票資訊、購買商品及付款資訊(注意:部分支付資料由第三方支付服務商處理;我們不會在伺服器上儲存完整的信用卡號)。
Service Usage Data: Website account information, login records, shopping cart data, and browsing behavior (used to improve user experience and marketing).
**服務使用資料:**網站帳號資訊、登入紀錄、購物車資料及瀏覽行為(用於改善使用體驗與行銷)。
Technical Data: IP address, device type, cookies, and tracking technologies (you may disable certain cookies through your browser settings, but doing so may affect site functionality).
**技術資料:**IP 位址、裝置類型、Cookies 與追蹤技術(您可透過瀏覽器設定停用部分 Cookies,但可能影響網站功能)。
Fulfilling transactions (shipping, invoicing, customer service)
完成交易(配送、開立發票、客服服務)
Customer service and after-sales support
客戶服務與售後支持
Marketing and customer relationship management (with your consent)
行銷與客戶關係管理(需經您同意)
Fraud prevention, compliance with legal requirements, and system security
防止詐騙、符合法律規定及系統安全
We may share necessary information with logistics partners, payment providers, and government authorities (for tax or customs purposes) to complete shipping and regulatory requirements.
我們可能會與物流合作夥伴、支付服務商及政府機關(用於稅務或海關目的)共享必要資訊,以完成配送與法規要求。
We do not sell your personal information to third parties.
我們不會將您的個人資訊出售給第三方。
We may disclose information if required by law, legal process, or government authorities.
如法律、司法程序或政府機關要求,我們可能會披露相關資訊。
Because we operate in Wuhan, China, and use third-party services (e.g., cloud hosting, payment platforms, customer service systems) located abroad (including Taiwan), your personal data may be transferred across borders.
由於我們在中國武漢營運,並使用位於海外(包括臺灣)的第三方服務(如雲端託管、支付平台、客服系統),您的個人資料可能會進行跨境傳輸。
We will implement appropriate safeguards as required by applicable laws, such as data processing agreements and security measures.
我們將依據適用法律採取適當的保障措施,例如資料處理協議與安全措施。
For customers in Taiwan, we comply with the Taiwan Personal Data Protection Act (PDPA).
針對臺灣客戶,我們遵循《臺灣個人資料保護法》(PDPA)。
For data processed in China, we comply with the China Personal Information Protection Law (PIPL) and other relevant regulations.
針對在中國處理的資料,我們遵循《中華人民共和國個人資訊保護法》(PIPL)及其他相關法規。
We retain personal data only as long as necessary to fulfill the purposes outlined above, or as required by tax, financial, or legal obligations.
我們僅會在達成上述目的或符合法律、稅務及財務要求的必要期間內保留個人資料。
Depending on applicable laws, you may have the right to:
依據適用法律,您可能享有以下權利:
Access and review your personal data
存取並檢視您的個人資料
Request a copy of your data
請求取得您的資料副本
Correct or update your data
更正或更新您的資料
Request deletion or restriction of processing
請求刪除或限制處理
Withdraw consent at any time
隨時撤回同意
Requests will be processed in accordance with applicable regulations.
您的請求將依適用法規進行處理。
We use reasonable technical and organizational measures to protect your information, including encryption, access control, and backups. However, please note that no method of online transmission or third-party systems is completely risk-free.
我們採取合理的技術與組織措施來保護您的資訊,包括加密、存取控制與備份。然而請注意,任何線上傳輸方式或第三方系統皆無法完全避免風險。
If you have questions or requests regarding your personal data, please contact us at:
若您對於個人資料有任何疑問或需求,請透過以下方式聯繫我們:
Email: service@xybb.shop